Responsible Business Practices
Our responsible business practices focus on environmental performance, human rights, communities and responsible procurement.
Responsible business practices underpin our MAP2030 performance
Our sustainability framework, Mondi Action Plan 2030 (MAP2030), is supported by responsible business practices spanning environmental performance, human rights, communities, and responsible procurement.
Our responsible business practices at a glance
Resource efficiency is fundamental to many of our material issues. We work with partners across our value chain to use resources wisely, prevent environmental degradation and support a circular economy.
We are committed to reducing water use and increase water recycling, as well as to finding alternative solutions for waste by recycling or reuse.

Upholding and respecting human rights in our operations and across our supply chain is key.
We are working to enhance our internal processes and tools to identify and manage potential risks as we introduce our Human Rights Due Diligence approach across the business.

Our business thrives when it is connected to healthy and prosperous communities. We support sustainable development and engage with communities around our operations to build trust and collaboration.
We use a variety of stakeholder engagement tools to better understand the needs of local communities around our operations and our impact on them.
We focus our social investments on areas where we can make the greatest difference, guided by the principles of sustainable development, national and local development priorities and our business objectives.

Stakeholders are seeking more and more information on how businesses manage their supply chain risks. We work to intensify our engagement with suppliers and use our responsible procurement process for evaluating and monitoring their sustainability risks and performances.
We work to maintain high standards to ensure a responsible procurement of wood and pulp through our Due Diligence Management System (DDMS).

specific COD emissions reduction compared with our 2020 baseline
social investments in our communities
supplier sites screened for sustainability risks in 2024
2024 responsible business practices
Our responsible business practices commitments, their targets and performance
Environmental performance: We will continually work on improving the environmental performance of our operations to minimise environmental impacts
Targets
Reduce specific contact water consumption by 10% by 2030 from a 2020 baseline
Reduce specific effluent load (measure COD) by 15% by 2030 from a 2020 baseline
Reduce specific NOx emissions from our pulp and paper mills by 10% by 2030 from a 2020 baseline
Reduce specific waste to landfill by 30% by 2030 from a 2020 baseline
100% of our operations will be certified according to globally accepted environmental standards equivalent to ISO 14001 by 2025
2024 performance
The specific contact water consumption of our pulp and paper mills decreased by 4% compared with our 2020 baseline and remained at the same level as last year.
Specific COD emissions decreased by 12% compared with our 2020 baseline, and decreased by 13% since last year. This is due to efficiency improvement in wastewater treatment plants in Richards Bay (South Africa) and Dynäs (Sweden).
Specific NOx emissions decreased by 14% compared with our 2020 baseline, and were 4% lower than last year. We achieved a reduction of NOx emissions per unit of energy in our mills in Ružomberok (Slovakia) and ŠtÄ›tí (Czech Republic) through the modernisation of our energy facilities and the implementation of flue gas abatement techniques.
Specific waste to landfill decreased by 46% compared with our 2020 baseline and 4% since last year, mainly due to projects in Richards Bay (South Africa), Kuopio (Finland) and Dynäs (Sweden).
100% of our pulp and paper mills and 78% of our converting operations were ISO 14001 certified. The Group certification figure increased from 79% in 2023 to 81% in 2024.
Human rights: Strengthen governance systems to prevent human rights violations and remedy any adverse impacts.
Targets
Develop the due diligence and risk assessment methodology and guidance with the support of the Danish Institute for Human Rights (DIHR) by end of 2021
100% of operations with a completed human rights due diligence & risk assessment, and action plan in place to address findings by 2025
100% of operations to have addressed their human rights impacts (investigate, prevent future occurrences and remedy adverse impacts) by 2030
2024 performance
We have achieved our first human rights target for MAP2030 in 2021 with the development of our Human Rights Due Diligence (HRDD) methodology.
We are on track with the implementation of our due diligence roadmap, which was developed based on the findings from our initial human rights risk assessment completed by all operations in 2023. In 2024, no significant changes in Mondi’s risk
areas were identified and no adverse human rights impacts or incidents were reported in
our operations.
Communities: Maintain social investments in our communities to support sustainable development aligned with local needs.
Targets
Report on our total social investment annually
2024 performance
Mondi Group and Mondi operations around the world have spent over €6.7 million on social investments. We continued to support multiple community engagement projects across our key focus areas and operations, including the Caritas Lerncafés in Austria. Mondi Åšwiecie (Poland) supported the summer music festival Borfest and the Blues na Åšwiecie Festival, and Mondi ŠtÄ›tí employees (Czech Republic) contributed to the local EcoDay initiative.
Responsible procurement: We mitigate risks and create greater transparency in our supply chains through our responsible procurement process
Targets
We will minimise the supplier risk ratio year-on-year
2024 performance
In 2024, we scaled up the number of supplier sites screened from 460 to 2,436. The supplier risk ration remained unchanged at 1%, wtih 32 supplier sites classified as high risk at year end.
Remaining high-risk cases are reviewed by our Responsible Procurement steering committee and appropriate actions are defined.
Since we launched our Responsible Procurement process, we have assessed over 8,400 supplier sites up to year-end 2024 (approximately 84% of our total spend), demonstrating our commitment to enhanced transparency in our supply chain.
Responsible procurement: Ensure that all our wood fibre (round wood, wood chips and market pulp) is sourced solely from credible wood sources
Targets
Maintain 100% of wood fibre compliant with credible standards (FSC™, PEFC, or Controlled Wood)
For high-risk countries maintain 100% FSC™-certified fibre sourcing or implement additional risk mitigation measures
100% FSC™- or PEFC-certified market pulp
100% FSC™ or PEFC Chain-of-Custody certification for our pulp and paper mills
We will continue to work with certification bodies to ensure credibility of the certification and Controlled Wood systems
2024 performance
We maintained 100% compliant wood fibre with credible standards comprising 76% of FSCTM and PEFC and the remainder controlled wood.
We achieved our target as no wood was imported from from high-risk countries in 2024.
94% of market pulp procured in 2024 was FSC or PEFC certified, with the remainder procured as FSC Controlled Wood. Due to changes in the certification status of forests in Europe, availability of FSC-certified pulp in 2024 was impacted and resulted in us not reaching 100% for the year.
All operating Mondi pulp and paper mills were FSC or PEFC Chain-of-Custody certified in 2024.
We engaged with PEFC International and FSC Europe on the implications of emerging EU regulations (EUDR and EU RED).